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Friday, March 13, 2020
After coming back from my long vacation I felt rejuvenated to work on a new service request as I was not bothered during my vacation days and was completely spending quality time with my family. So, after logging back into the office, I was hoping to get some new work with the new delivery team and prove my ability to complete the service request swiftly without any escalation. However, all my plans ruined within few hours after logging back into the office after a long vacation, I was pulled back into that old service request, which I was working earlier before my vacation and the same old mail thread was reopened again with additional services. I was fuming inside, as I had no other option to transfer this service request to someone else but to support this request. The most annoying part of this service request is that I had to work with the same old people with whom I had issues and had thought conflicts. To know how I tackled this service request, please feel free to check out the blog posts listed in “G R Team Sites”