Sunday, January 5, 2020

Finally closed out the service request

During my vacation, my manager got furious that whatever handwork he puts on the slide and changes he makes on the slides are thrown out by the onsite team. At one point, he completely ignored the mails from onsite team and was really looking forward for my return from the vacation. So, I finally stepped in after my vacation and the onsite point of contact sent mail directly to me ignoring my manager with required changes to be made in the slide. I had to loop in my manager in the mail, so that they don’t escalate in future transactions. However, I wanted to check with my manager and ensure that he is aware of those mail transactions. This time, he was completely fine with whatever updates or changes I make on the slides and wanted to complete the service request as early as possible. Finally, by close of the weekend the service request was closed from our team and deck was finally submitted to the client. To know more about next opportunity, check out blog posts in “G R Team Sites”

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