Pulled back into old request after vacation

After coming back from my long vacation I felt rejuvenated to work on a new service request as I was not bothered during my vacation days and was completely spending quality time with my family. So, after logging back into the office, I was hoping to get some new work with the new delivery team and prove my ability to complete the service request swiftly without any escalation. However, all my plans ruined within few hours after logging back into the office after a long vacation, I was pulled back into that old service request, which I was working earlier before my vacation and the same old mail thread was reopened again with additional services. I was fuming inside, as I had no other option to transfer this service request to someone else but to support this request. The most annoying part of this service request is that I had to work with the same old people with whom I had issues and had thought conflicts. To know how I tackled this service request, please feel free to check out the blog posts listed in “G R Team Sites”

Surprisingly no work and ruined plan with old work

My manager has conveyed that new work has come and would require a lot of effort for the next 2 weeks and it would be assigned to me. With a record of accomplishment for my manager being completely clueless about the service requests assigned to me, I was completely curious to get further information about the service request and was eagerly waiting for the tasks to begin. The next working day after this conversation with my manager, I called up the delivery person to understand the nature of the work and effort required from me for the next 2 weeks. To my surprise, he was mentioning that the work is a little bit and may need only limited support from my end. I was jumping out of joy, my prediction about my manger had worked out once again and I was looking forward to killing time for the next two weeks. However, again the entire plan of me being without work for next week was ruined by my previous work with the most irritating delivery & account teams. To know more about the ruined plan with the old service request, please feel free to check out “G R Team Sites”

Finally closed out the service request

During my vacation, my manager got furious that whatever handwork he puts on the slide and changes he makes on the slides are thrown out by the onsite team. At one point, he completely ignored the mails from onsite team and was really looking forward for my return from the vacation. So, I finally stepped in after my vacation and the onsite point of contact sent mail directly to me ignoring my manager with required changes to be made in the slide. I had to loop in my manager in the mail, so that they don’t escalate in future transactions. However, I wanted to check with my manager and ensure that he is aware of those mail transactions. This time, he was completely fine with whatever updates or changes I make on the slides and wanted to complete the service request as early as possible. Finally, by close of the weekend the service request was closed from our team and deck was finally submitted to the client. To know more about next opportunity, check out blog posts in “G R Team Sites”

Leisure time and roped in to support complicated opportunity

After few iterations of changes and updates from that irritating online delivery lead, the opportunity was finally closed, and I got relived from supporting that opportunity again. Now, I was really praying for calm and composed opportunity to work and never again wanted to get stuck with irritating delivery leads again. I was supporting my manager for some ad-hoc requests, which consumed only very little bandwidth and in other times, I was leisure browsing through internet. I was hoping that it would continue for few more weeks and to my surprise I was looped in to support one more complicated opportunity within short span of time. To give background about this new opportunity, this opportunity wants to extract new representations out of nowhere and add worsen part of it, these delivery leads work on weekends and wanted my support on weekends. Learn more about what happened in this opportunity at “G R Team Sites”

Rude offshore delivery lead and consoling daily calls

Knowing that the offshore delivery lead has personally escalated against me to my manager I was completely irritated by this action and never wanted to work on this opportunity. However, my manager wanted me to continue support on this opportunity and never understanding about the conflicts arising between me and the offshore lead. To detail the extent of the conflicts, during one of those calls, there was a comment from the offshore delivery lead that we need to add a slide about certain topic, and I was requested to find the relevant slides. So, I was checking in my repository and other sources as well to find the perfect slide that matches the requirement and finally, I found the latest slide for the same. When I shared the slides to the team, everyone was fine with the slide and was convinced about the approach, but the offshore lead was not convinced and wanted me to check for other slides. However, the on-site team conveyed to me in separate call that they were fine with the slide and we can move on. This rose to a different conflict with the offshore lead and I was targeted. Read more on “G R Team Sites”

Unplanned long travel with Ecosport from my native

I was on the way to my home for a long weekend and was very much excited about relaxing with my family. So, till I reached home there was no travel plans made by my family and out of nowhere my mom conveys that they are planning to travel different city, which is about more than 300kms from my native and return on the same day. I was completely taken aback by this sudden plan out of nowhere and I was offered with two options, one option was to stay back in home and give my car to my brother, the final option was to join my family for the long travel and I can drive the car. I chose the second option and planned to join my family for the long drive. Now came another shock that my family was planning to start early in the morning as early as 5 AM and I’m not an early morning person. I was completely frustrated of this sudden plan and was in complete oscillation whether to join them or not. Finally, I joined my family for a long drive and to know more about my travel experience - read posts in “G R Team sites”